LUMIDESIGN PRIVACY POLICY

Effective May 1, 2017

What does this privacy policy cover?

This policy describes the privacy practices of LumiDesign’s websites and email programs, as well as its marketing and advertising practices.

 

What information does LumiDesign collect about me?

Customer and Customer Support

When you contact LumiDesign or purchase products from us we collect information that identifies you, such as your name, company name, email address, payment information, and shipping details. We may also sometimes collect other information that does not identify you, such as your job title or industry.

 

Email

Emails we send to you may include a web beacon that tells LumiDesign whether you have received or opened the email, or clicked a link within the email.

The LumiDesign website and email may include buttons, tools, or content that link to other companies’ services (for example, a Facebook “Like” button). We may collect information about your use of these features.

 

Social Networking Pages and Social Sign-On Services

LumiDesign has its own pages on many social networking sites (for example, Facebook, Pinterest, Twitter, and YouTube.) We may collect information when you interact with our social networking pages or use their sign-on features.

 

How can I Remove Myself from Your Email Marketing Campaigns?

To remove yourself from our marketing list all that is necessary is to click on the Unsubscribe link at the bottom of the next email you receive from us.

 

Email Related to Customer Service

Even if you opt-out of receiving marketing emails, our staff may still email you individually as to orders you have placed, transactions you have made with us, in response to your email to us, or in response to questions that you may have asked.

 

How does LumiDesign use Information about Me?

LumiDesign uses the information we collect about you in a number of ways, such as:

  • Providing you with the services, support, or information you have requested.
  • Better understanding how our websites and applications are being used so we can improve them.
  • Diagnosing problems in our websites and email.
  • Sending business messages such as those related to payments.
  • Sending notices about LumiDesign’s new products, special offers, and similar information.
  • LumiDesign does publish on its website customer and project lists.
  • We may also publish aggregate information that doesn’t specifically identify you, such as statistical information about visitors to our websites or statistical information about how customers use our products, website, and services.

 

Sharing and Cookies

LumiDesign does not share its customers’ personal information.

LumiDesign uses Cookies to track activity on its website, eg., navigation, time on page, page views, etc…

 

Is my personal Information Secure?

We understand that the security of your personal information is important. We make every possible effort in our business to protect your security. However, despite our efforts, no security controls are 100% effective.

 

Where does LumiDesign Store my Personal Information?

Your personal information and data files are stored on LumiDesign’s servers and the servers of companies we hire to provide services to us. Your personal information may be transferred across national borders because we have servers located worldwide and the companies we hire to help us run our business are located in different countries around the world.

 

Will LumiDesign Market to Me?

LumiDesign and companies we hire to help us market our products, services, and website may use your information to provide you with information and offers related to LumiDesign. We give you choices regarding our marketing practices.